FAQ

How Do I Order?

If you received a link to an interesting event that is currently being organized through our website, it means you’ve arrived at the right place. Ordering a ticket at ktickets™ is easy:
  • Some events require you to choose a seat, others not. Just select whatever applies in order to find your preferred type of ticket, and add it to your shopping cart.
  • Review the items in your shopping cart by clicking the ticket icon link at the top of the page (upper right corner).
  • Click on ‘Proceed to Purchase’ to complete your order: fill in the order form with your personal information and payment information, and click on ‘Purchase’ to finish the order.

How Do I Pay?

We accept debit/credit cards such as Visa, MasterCard and Maestro.
When selecting the payment method, you will be directed to the payment operator’s site, which is a secure website where you are required to provide your bank card information. Once the transaction is complete, you will then automatically return to the ktickets website.

Payment Security > All transactions on this website are processed using Netopia's mobilPay, a 3D Secure trading environment that encrypts your card details in a secure host environment.

Website Security > To help ensure that your shopping experience is safe, simple and secure, ktickets uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certification registration.

You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode.

How Do I Manage an Event?

First step in organizing your event with ktickets is to sign up for an account on our website. Once you have an account, you will be able not only to purchase tickets for any events organized through ktickets, but also to organize and sell tickets through our website for your own event.
Just set up your event by following the steps shown by the 'Create an Event' feature.
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